THOMAS BAUMGARTNER is a senior partner in McKinsey & Company's Vienna office. He co-leads McKinsey's work on sales and channels globally. Thomas advises clients in industries including high-tech, electronics, transportation, basic materials, telecommunications, and consumer goodswhere he helps them outline and drive large-scale, top-line growth programs. HOMAYOUN HATAMI is a senior partner in the Paris office of McKinsey & Company. He leads the firm's Marketing & Sales Practice in Europe, the Middle East, and Africa. Homayoun has a broad range of experience working with clients around the world to help them drive above-market growth. MARIA VALDIVIESO is a director of knowledge in McKinsey & Company's Marketing & Sales Practice, based in Miami. She advises B2B and consumer companies on driving sales growth and commercial transformations, and leads McKinsey's research on sales and channel excellence.
Sales Growth belongs in the selling-as-science school. The book argues that data, process management and outsourcing can do as much for sales departments as for other areas of the corporation. This book, which finally gives the field some proper attention, is long overdue.  The Economist PRAISE FOR SALES GROWTH Reading this book is like walking into a room where more than a hundred of the world's sales leaders are openly sharing their perspectives. Sales Growth puts sales management back where it belongs: at the center of management thinking about what makes businesses successful.  Marc Benioff, Chairman and CEO, Salesforce Sales Growth reflects a deep understanding of face-to-face sales while also bringing to life the issues and lessons to learn around e-commerce and new channels. Filled with pragmatic insights, this book is essential reading for anyone managing sales in both today's and tomorrow's multichannel world.  Robert Friedmann, Chairman, Central Managing Board, Wurth Group Sales Growth shares wisdom that successful sales leaders have cultivated to create greater value for their customers and their companies. It offers a compelling set of case examples that combine the art of selling with true analytical rigor and operational know-how.  Gerhard Gschwandtner, CEO, Selling Power magazine Sales Growth is essential reading for business leaders and MBA students. It is a thoughtful and practical addition to the discipline of sales management. Using timely stories and provocative anecdotes, the authors provide executives with an important and accessible book.  David Schmittlein, John C. Head III Dean, MIT Sloan School of Management Improving sales performance with methods and tools is a must. A refreshing change beyond the common focus on back office and operational excellence. This book is fact-based and takes a unique customer perspective. I have no doubt that the practical insights laid out here lead to sales growth.  Michel Crochon, Executive Vice-President, Schneider Electric Sales Growth is sales wisdom condensed in a book. I have recommended this book to many of my sales exeutives who tell me it's helped them look at the sales function with a fresh perspective.  Joydeep Mukherjee, CEO, HR Johnson The new edition of Sales Growth sheds lights on presales, a critically important function in sales management, but one that is often overlooked.  William Hendrickx, former President EMEA, Alcatel Lucent Sales Growth is an outstanding book, sharing deep insights into the processes embedded in great companies. It is a 'must read' book for any company aspiring to outperform its industry. I have personally worked on the principles the book sets out, and seen them deliver exceptional results.  Vivek Agnihotri, Executive Director & CEO, Prism Cement This book is a must-read for sales executives in emerging markets. The research and practical ideas clearly spell out how to create a global sales strategy with a local edge.  Ricardo Villela Marino, CEO, Itau Latin America; Board Member, Itau Unibanco The authors' perspectives on the future of sales management are intriguing and thought-provoking. This book is essential reading for senior sales executives.  Sunil Rayan, Director of Sales, Google If timing is everything, then Sales Growth has it made. We are at an inflection point where massive changes in technology and customer behavior point to growth opportunities. This book provides a critical blueprint for bridging those opportunities both those in the future and right in front of us.  Richard Kellam, Former Chief Customer Officer, Mars