Total Quality Management and Lean Thinking 5.0

Theories and Methods

Giuseppe Ioppolo, Cristina Ciliberto, Katarzyna Szopik-Depczyńska

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English

Routledge
19 December 2024

Production & quality control management; Engineering: general

In the era of Industry 4.0, the quality management paradigm is undergoing a dramatic transformation. The manufacturing and service industries are rapidly evolving, and businesses need to be agile and adaptive to stay competitive. Total Quality Management and Lean Thinking 5.0: Theories and Methods offers an integrated approach to quality management that combines the principles of Total Quality Management (TQM) and Lean Thinking.

Covering vital topics including Lean 4.0, Lean Six Sigma, problem solving, statistical tools, managerial tools, Quality Function Deployment (QFD), risk management and customer analysis, the authors also offer insight into possible and probable future directions. A dedicated chapter of case studies centred on TQM issues furnished the reader with rich in-depth examples with which to advance and inform their understanding of TQM.

Total Quality Management and Lean Thinking 5.0: Theories and Methods is an ideal textbook for quality management courses at the undergraduate or graduate level, and can also be used as a reference by managers, quality professionals, engineers, process improvement specialists, Six Sigma practitioners, engineers, data analysts, students studying quality management or related fields and anyone interested in learning about the latest concepts and tools of quality management.

By: Giuseppe Ioppolo, Cristina Ciliberto, Katarzyna Szopik-Depczyńska
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 174mm,
Weight: 453g
ISBN: 9781032726731
ISBN 10: 1032726733
Pages: 292
Publication Date: 19 December 2024
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

1 Total Quality Management (TQM) 2 AI Technologies in Modern Quality Management 3 Lean Thinking 5.0 and Its Connection to TQM 4 Quality Management Tools in TQM and Lean Thinking 5 Statistical Tools in TQM and Lean Thinking 6 Management Tools in TQM and Lean Thinking 7 QFD methodology and Risk Management 8 Customer Analysis Techniques Chapter 9 Case Studies: TQM, Lean Thinking Practice and Six Sigma

Giuseppe Ioppolo is Full Professor of Commodity Science (SECS-P/13). He has been teaching Lean Management and TQM for 15 years and has several articles and research papers on Quality Management, Lean Management, Circular Economy and Sustainability. He has extensive experience in project management too. He also serves as Editor-in Chief of MDPI journal, Sustainability. Cristina Ciliberto received a Ph.D. in Economics, Management and Statistics and has experience working with organizations to improve their manufacturing processes. She had published articles and research papers on the topics of Quality Management, Industry 4.0 and Lean Production. She is black belt of Lean Six Sigma. Katarzyna Szopik-Depczyńska, Ph.D., DSc., is Associate Professor in Management and Quality Sciences at University of Szczecin, Institute of Management (Poland) and has several papers on TQM, Business Innovation and Lean Production.