While the number of publications on corporate social responsibility has skyrocketed since the last economic crisis that began in 2008, challenges still remain in the modern economy that make socially responsible business a leading topic both in the field of science and business practice. The concept of corporate social responsibility covers not only practices implemented by enterprises but also attitudes represented by consumers and other market entities. Though much has been written about corporate social responsibility and the potential benefits it offers businesses, there remains a misunderstanding of corporate social responsibility (CSR), responsible management (RM) and responsible consumption (RC).
Examining the level of responsible management practices implemented by Polish enterprises and assessing consumer attitudes in the field of corporate social responsibility will serve to identify best business practices and enhance management theory. Because this research examines both sides of the market, companies and consumers, it offers a more holistic view on social responsibility, responsible management and responsible consumer behaviour. The contribution of this book is the development of the assessment tool for measuring social responsibility of every enterprise – Enterprise Social Responsibility Index (EnSRI) and Consumer Social Responsibility Index (CnSRI). This book is written to meet the needs of academics, students, company owners and managers. It also provides an integrated view of responsibility from the point of view of both enterprises and consumers.
Part I. Responsible management: Concept and the justification of the research 1. Responsibility of the modern organisation: Literature review 2. Research methodology and research model: Enterprise social responsibility index 3. Measuring the impact of social responsibility 4. General responsible management practices 5. Responsible management practices in the area of employees 6. Responsible management practices in the area of suppliers and partners 7. Responsible management practices in the area of environmental protection 8. Corporate local community involvement Part I Research Results Part II. Responsible consumer – concept and justification of the research 9. Responsible consumer, responsible consumption, sustainable consumption – literature review 10. Research methodology and research model – Consumer Social Responsibility Index 11. The economic dimension of consumer responsibility 12. The social and environmental dimension of consumer responsibility Part II Research results Part III. Chosen problems of responsible management and responsible consumer – holistic view 13. Well-being of employees – towards social responsibility 14. People with disabilities in responsible enterprise management practices in Poland 15. Two sides of the same coin – enterprise and consumer outlook on environmental protection. The influence of foreign capital 16. Differentiation between responsible management practices according to company attributes Concluding remarks
Piotr Wachowiak is Rector of the Warsaw School of Economics, Director of the Institute of Management, Vice-president of the Organization and Management Committee of the Polish Academy of Sciences, and Chairman of the Entrepreneurship Council. Anna Dąbrowska is Full Professor at the Warsaw School of Economics. Monika Zajkowska is Assistant Professor at the Warsaw School of Economics. Celina Sołek-Borowska is Assistant Professor at the SGH Warsaw School of Economics.
