Project Dynamics: Moving Beyond Time, Scope and Budget for Successful Customer Project Management

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Shane Anastasi

Project Dynamics

Moving Beyond Time, Scope and Budget for Successful Customer Project Management

Shane Anastasi

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English

Pad B Publishing
25 April 2024

Project management; Sales & marketing; Customer services

Summary
Details

DELIGHT CUSTOMERS AND MAKE A PROFIT

Though there are millions of certified project managers throughout the world, industry surveys overwhelmingly report that projects are not on time, not on budget and not on scope. But are these results reliable? Are these measures of success worth aiming for? And if not, what should replace them and how could they be achieved repeatedly?

In Project Dynamics,

entrepreneur and professional services expert Shane Anastasi dissects what's really happening in the world of customer-facing project management. He explores the intimate relationship between customer and service provider to debunk the triple constraints as an effective measure of a project's success. Born from real-world experience in software and consulting, he defines more productive goals achievable through a combination of customer leadership, commercial knowhow, and behavioral psychology. The result is a groundbreaking approach to delighting customers while achieving profit without losing consultants to the effects of burnout.

Whether you're a rookie or a seasoned professional at delivering customer projects, Project Dynamics is a must-read for advancing your craft and achieving extraordinary results.

By: Shane Anastasi
Imprint: Pad B Publishing
Dimensions: Height: 229mm, Width: 152mm, Spine: 14mm
Weight: 349g
ISBN: 9798987801932
Pages: 236
Publication Date: 25 April 2024
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active