Personal Conflict Management: Theory and Practice

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Amy Janan Johnson (The University of Oklahoma, USA) Ioana A. Cionea (University of Oklahoma, USA)

Personal Conflict Management

Theory and Practice

Amy Janan Johnson (The University of Oklahoma, USA), Ioana A. Cionea (University of Oklahoma, USA), Suzanne McCorkle (Boise State University, USA) , Melanie J. Reese (Boise State University, USA)

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English

Routledge
03 July 2024

Counselling & advice services; Psychological theory & schools of thought; Social, group or collective psychology; Psychotherapy; Medical counselling

This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.

Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict.

The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level.

An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412

By: Amy Janan Johnson (The University of Oklahoma USA), Ioana A. Cionea (University of Oklahoma, USA), Suzanne McCorkle (Boise State University, USA), Melanie J. Reese (Boise State University, USA)
Imprint: Routledge
Country of Publication: United Kingdom
Edition: 3rd edition
Dimensions: Height: 246mm, Width: 174mm,
Weight: 453g
ISBN: 9781032412436
ISBN 10: 1032412437
Pages: 366
Publication Date: 03 July 2024
Audience: College/higher education , Primary
Format: Hardback
Publisher's Status: Active

Amy Janan Johnson is a Professor in the Department of Communication at the University of Oklahoma, USA. Ioana A. Cionea is an Associate Professor in the Department of Communication at the University of Oklahoma, USA. Suzanne McCorkle is a Professor Emerita at Boise State University, USA. Melanie J. Reese is a Professor Emerita at Boise State University, USA.