Cat Mahaffey is Teaching Professor in the Writing, Rhetoric and Digital Studies Department at the University of North Carolina at Charlotte, USA. She currently serves as President of the Global Society of Online Literacy Educators and as a Quality Matters Master Reviewer. Ashlyn C. Walden is Senior Lecturer in the Writing, Rhetoric and Digital Studies Department at the University of North Carolina at Charlotte, USA. She currently serves as the editor of Research in Online Literacy Education and is a continuing Ph.D. student in the Rhetorics, Communication, and Information Design program at Clemson University, USA.