Getting Ready to Negotiate

Acknowledgments Using This Workbook 1. Introduction 2. In a Hurry?: Sudden Prep Priority Prep THE SEVEN ELEMENTS OF NEGOTIATION3. Interests: What Do People Really Want? Forms: Interests I: Identify the Relevant Parties Interests 2: Clarify the Interests Interests 3: Probe for Underlying Interests 4. Options: What Are Possible Agreements or Bits of an Agreement? Forms: Options 1: Create Options to Meet Interests Options 2: Find Ways to Maximize Joint Gains 5. Alternatives: What Will I Do If We Do Not Agree? Forms: Alternatives 1: Think of My Alternatives to a Negotiated Agreement Alternatives 2: Select and Improve my BATNA Alternatives 3: Identify Alternatives Open to the Other Side Alternatives 4: Estimate Their BATNA 6. Legitimacy: What Criteria Will I Use to Persuade Each of Us That We Are Not Being Ripped Off? Forms: Legitimacy 1: Use External Standards as a Sword and as a Shield Legitimacy 2: Use the Fairness of the Process to Persuade Legitimacy 3: Offer Them an Attractive Way to Explain Their Decision 7. Communication: Am I Ready to Listen and Talk Effectively? Forms: Communication 1: Question My Assumptions and Identify Things to Listen For Communication 2: Reframe to Help Them Understand 8. Relationship: Am I Ready to Deal with the Relationship? Forms: Relationship 1: Separate People Issues from Substantive Issues Relationship 2: Prepare to Build a Good Working Relationship 9. Commitment: What Commitments Should I Seek or Make? Forms: Commitment 1: Identify the Issues to Be Included in the Agreement Commitment 2: Plan the Steps to Agreement MOVING FROM PREPARATION TO NEGOTIATION10. Getting Ready to Agree Appendix A: Getting Better at Preparation Appendix B: A Preparation Tool Kit