Working with Data in the Public Sector

"“Any reader of this volume will find themselves more comfortable with data and perceived by others as more competent in making data-driven decisions. It is a small investment with a high payoff for individuals, their present or future organizations, and the citizens they serve…It is a necessary complement to courses on statistics or quantitative decision making, and should become widely adopted in Public Administration, Public Policy and Nonprofit programs, as well as many professional degrees.” From the Foreword by Marc Holzer, Founding Dean and Professor Emeritus, School of Public Affairs and Administration, Rutgers University, USA; Founder, National Center for Public Performance ""I have seen the effects of data fear many times throughout my career in public service. Anne and Ron offer practical approaches to alleviating these fears both at the individual and organizational level. This book is a critical read for anyone who wants to overcome data fear in themselves or others.” Toni Harp, former Mayor of New Haven (2014–2020), USA; Connecticut State Senator (retired); Chair, Appropriations Committee “Working with both Anne and Ron on many initiatives, I have gained a real appreciation for how powerful data can be in convincing key decision makers to embrace change. New public policies and investments must be rooted in data and then continually measured to ensure effectiveness and public support. The book is a must read.” William Carbone, Distinguished Lecturer, Executive Director of Justice Programs and The Tow Youth Justice Institute, University of New Haven, USA; Executive Director (retired), Court Support Services Division, Connecticut Judicial Branch"