Work without Jobs

How to Reboot Your Organization’s Work Operating System

Ravin Jesuthasan, John W. Boudreau

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English

MIT Press
07 November 2023

Business strategy

In this Wall Street Journal bestseller, why the future of work requires the deconstruction of jobs and the reconstruction of work.

Work is traditionally understood as a ""job,"" and workers as ""jobholders."" Jobs are structured by titles, hierarchies, and qualifications. In Work without Jobs, the Wall Street Journal bestseller, Ravin Jesuthasan and John Boudreau propose a radically new way of looking at work. They describe a new ""work operating system"" that deconstructs jobs into their component parts and reconstructs these components into more optimal combinations that reflect the skills and abilities of individual workers. In a new normal of rapidly accelerating automation, demands for organizational agility, efforts to increase diversity, and the emergence of alternative work arrangements, the old system based on jobs and jobholders is cumbersome and ungainly. Jesuthasan and Boudreau's new system lays out a roadmap for the future of work.

Work without Jobs presents real-world cases that show how leading organizations are embracing work deconstruction and reinvention. For example, when a robot, chatbot, or artificial intelligence takes over parts of a job while a human worker continues to do other parts, what is the ""job""? DHL found some answers when it deployed social robotics at its distribution centers. Meanwhile, the biotechnology company Genentech deconstructed jobs to increase flexibility, worker engagement, and retention. Other organizations achieved agility with internal talent marketplaces, worker exchanges, freelancers, crowdsourcing, and partnerships. It's time for organizations to reboot their work operating system, and Work without Jobs offers an essential guide for doing so.

By: Ravin Jesuthasan, John W. Boudreau
Imprint: MIT Press
Country of Publication: United States
Dimensions: Height: 229mm, Width: 152mm,
Weight: 369g
ISBN: 9780262545969
ISBN 10: 0262545969
Pages: 232
Publication Date: 07 November 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

"Series Foreword vii Introduction: Work without Jobs Is the New Work Operating System ix 1 Work as Deconstructed Job Elements versus Stable Jobs 1 2 Work Automation Deconstructed: Not Replacing Jobs with Automation but Optimizing Task-Level Combinations of Humans and Automation 15 3 Work Arrangements beyond Employment: A Democratized Work Ecosystem beyond the Fixed Traditional Organizational Boundary 29 4 Deconstructed Workers: Seeing the Whole Person through Skills/Capabilities versus Simply ""Jobholders"" 51 5 Perpetually Reinventing Deconstructed Work 69 6 Management, Leadership, and Deconstructed Work Coordination: Collaborative Hubs, Teams, Projects, and Agile Work Innovation versus Hierarchy, Structure, Jobs, and Stable Authority 83 7 The New Work Operating System beyond the Organization 107 Conclusions and Next Steps 135 Acknowledgments 155 Notes 157 Index 171"

Ravin Jesuthasan, a recognized futurist and authority on the future of work, human capital, and automation, is Senior Partner and Global Leader for Transformation Services at Mercer. He is a member of the World Economic Forum's steering committee on work and employment. John W. Boudreau conducts breakthrough research on human capital, talent, and sustainable competitive advantage. He is Emeritus Professor of Management and Organization at the University of Southern California's Marshall School of Business. Jesuthasan and Boudreau are coauthors of Transformative HR- How Great Companies Use Evidence-Based Change for Sustainable Advantage, Lead the Work- Navigating a World Beyond Employment, and Reinventing Jobs- A 4-Step Approach for Applying Automation to Work.

Reviews for Work without Jobs: How to Reboot Your Organization’s Work Operating System

"Wall Street Journal Bestseller Work Without Jobs should be required reading for the leader and HR manager of the future! Masterfully written, Ravin and John guide readers in understanding the changing landscape of technology in the workplace and how to approach some of today's toughest questions and fears for employees. Become versed in a profound, new understanding of your team and company's jobs with this incredible new book!--Marshall Goldsmith, New York Times #1 bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There. ""Work without Jobs is a joy to read, an innovative and thoughtful account of where the workplace is, and where it is going. It is extremely well-written, with gold nuggets of ideas scattered throughout. This is a must read for anyone concerned about the future of work from two thought leaders.""-- Professor Sir Cary Cooper, CBE, 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School, University of Manchester."