Psychologist Andrew Fuller helps us find imaginative ways to deal with the difficult, manipulative and frustrating people we encounter at home, in our social circle and in business.
tRICKY PEOPLE profiles the whole range of 'difficult' types we've all encountered at times in social or business situations: back-stabbers, white-anters, blamers, whingers, bullies, tyrants, controllers, charmers, know-it-alls, perfectionists, competitors and the seriously self-obsessed. It offers imaginative yet practical ways to deal with these dangerous and frustrating creatures and identify the slippery techniques they employ to get their way. Buried cleverly within all the humour is an in-depth look at how difficult people manage us for their own ends - and how to overturn that. It helps us understand relationship patterns, office politics, our own shortcomings in our dealings with others, and what a difficult person might be able to teach us.
By:
Andrew Fuller Imprint: HarperCollins Publishers (Australia) Pty Ltd Country of Publication: Australia Dimensions:
Height: 210mm,
Width: 140mm,
Spine: 13mm
Weight: 279g ISBN:9780732298197 ISBN 10: 0732298199 Pages: 208 Publication Date:01 July 2013 Audience:
General/trade
,
ELT Advanced
Format:Paperback Publisher's Status: Active