Transforming Public Services—Combining Data and Algorithms to Fulfil Citizen’s Expectations

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Christophe Gaie Mayuri Mehta

Transforming Public Services—Combining Data and Algorithms to Fulfil Citizen’s Expectations

Christophe Gaie, Mayuri Mehta

$380.95 $304.44

Hardback

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English

Springer International Publishing AG
05 May 2024

Public administration; Civil service & public sector; Algorithms & data structures; Databases; Artificial intelligence

Series: Intelligent Systems Reference Library

This book provides a precise portrayal of the current trends and future perspectives of e-Government. It outlines new approaches that optimize public services across diverse sectors. Going beyond traditional boundaries, it offers mathematical models for public services supported by convincing case studies. This book significantly enhances various government services, such as education, healthcare, safety, security, and culture. It also strongly emphasizes safeguarding citizens' personal data, ensuring privacy, and obtaining explicit consent.

Tailored for students and academics, the book is an invaluable reference for teaching graduate courses in e-Government, Process Modelling, or Artificial Intelligence. Its impact extends beyond the classroom; civil servants from all domains can find practical insights to navigate the ongoing modernization of public services. Even citizens curious about the transformation in their public services can find this book enlightening. Researchers working in the area of e-Governance can use this book to discover the recent developments in e-Government.

Edited by: Christophe Gaie, Mayuri Mehta
Imprint: Springer International Publishing AG
Country of Publication: Switzerland
Edition: 1st ed. 2024
Volume: 252
Dimensions: Height: 235mm, Width: 155mm,
ISBN: 9783031555749
ISBN 10: 3031555740
Series: Intelligent Systems Reference Library
Pages: 239
Publication Date: 05 May 2024
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

Digital Transformation of public services: Introduction, Current Trends and Future.- Enhancing Citizen Satisfaction Using Citizen-Facing Process Mining.- Thinking inside the Sandbox: Beyond public services digitalization with co-production.- Thinking inside the Sandbox: Beyond public services digitalization with co-production.- Usage of Modern API for automization of Government procedures.- Epidemiology inspired Cybersecurity Threats Forecasting Models applied to e-Government.- The provision of e-services by public administration bodies and their cybersecurity.- The provision of e-services by public administration bodies and their cybersecurity.- Fuzzy Logic Architecture for Availing the E-Governance Health Care Services by Rural Citizens.- Enhancing the efficiency and the security of e-Government: the French case study of human resources applications.