Michelle Taylor is a healthcare insider- a former critical-care nurse turned psychologist and leadership coach. With clinical experience in intensive and emergency care, Michelle has also worked in remote communities, where pressures on healthcare are intense. As a corporatetrainer, Michelle has run workshops at all levels of government, and has helped clinical team leaders to get the best performance from themselves and their teams.
'Michelle's book covers a wide range of leadership and emotional intelligence concepts, adding vital tools to the nurse leader's toolkit that enables them to be leaders of transformation of people, culture and patient care.' - Linda Betts, Organisational Consultant health sector 'Michelle has written a must-have guide for any healthcare leader who understands that nursing leadership is the backbone of successful healthcare delivery. Her insights and approach can change the game for any healthcare organisation looking to improve quality, service, productivity, and engagement in an industry that always seems under pressure to address a never-ending list of new challenges.' - Andrew Neitlich, Director, Center for Executive Coaching 'Michelle's book's teachings have directly inspired and provided the mentorship I was searching for as a senior nurse previously reluctant to step into nurse leadership.' - Rebecca North, Clinical nurse consultant, Theatre, Royal Darwin Hospital 'I would recommend this book for all nurses in leadership roles. The author, having a nursing background, is insightful to the challenges and demands that all nurses are dealing with on a day-to-day basis.' - Maree Monaghan, ICU ANUM