Shengnan Yang is a PhD candidate in the Luddy School of Informatics, Computing, and Engineering at Indiana University in Bloomington. Her main areas of research focus on social informatics, information policy, and digital inequality. Xiaohua (Awa) Zhu is an Associate Professor at the School of Information Sciences at the University of Tennessee, Knoxville. Her research focuses on digital rights, information policy, social informatics, and academic libraries. Pnina Fichman is a Professor of Information Science at the Luddy School of Informatics Computing and Engineering, and the Director of the Rob Kling Center for Social Informatics at Indiana University, Bloomington. She has published five co-authored/edited books and over a hundred peer reviewed journal articles, conference papers, and book chapters about social informatics, trolling, information mediation, and communities of practice.