The Routledge Companion to Managing Digital Outsourcing

The strategic management of, and innovation with, information technology resources remains a key and sometimes vexed issue - the more so when aspects of these critical resources are outsourced. A key to success includes careful husbanding of inter-organisational relationships and an understanding of the added complexities of the digital age. The Routledge Companion to Managing Digital Outsourcing deals head-on with these issues. Written in a theoretically sound but clearly accessible manner, the book is an essential read for deep thinking practitioners and Master's level students alike. Bob Galliers, The University Distinguished Professor Emeritus and former Provost, Bentley University, USA Essential reading for business executives motivated to build sustainable digital partnerships over time and better their sourcing outcomes. Eric van Heck, Professor of Information Management and Markets, Erasmus University Rotterdam, Netherlands. This volume offers a wonderful compendium of chapters on outsourcing that range from traditional topics such as offshore outsourcing and contractual/compliance issues to a treasure trove of forward-looking topics including the influence of new business models and technology on the outsourcing partnerships, socially-responsible outsourcing, governing multi-vendor IT outsourcing relationships and cloud computing services, blockchains, and the Internet of Things. The chapters provide insights on governing complex client/vendor relationships under turbulence. While theoretically grounded to appeal to the academic and master student audience, business practitioners too can benefit from understandable discussions of important emerging outsourcing issues and rich case studies. Carol S. Saunders PhD, Professor Emeritus, University of Central Florida, USA