Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work

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Craig Gent

Cyberboss

The Rise of Algorithmic Management and the New Struggle for Control at Work

Craig Gent

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Paperback

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English

Verso Books
03 December 2024

Sociology; Economics of industrial organisation; Labour economics

All around us, algorithms are changing the nature of work, even of workers themselves. Nowhere is this clearer than in the logistics and distribution sectors, where workers are tracked, monitored and surveyed by increasingly dystopian management technologies. Yet, no one is sure what to do about it.

In The Politics of Algorithmic Management, based on seven years of original research, Craig Gent takes us deep into the dark underbelly of contemporary work, and asks how these new forms of workplace management affect the workers who bare its brunt. Empirically rich, with testimony from workers at the coalface of this new world of work whilst riding for Deliveroo or picking for Amazon. And theoretically lucid, this book is a bold new conceptualisation of contemporary capitalism, and offers a guide for how workers may be able to crack the facade of algorithmic control and enact their own political agency in the workplace.

By: Craig Gent
Imprint: Verso Books
Country of Publication: United Kingdom
Dimensions: Height: 210mm, Width: 140mm, Spine: 17mm
Weight: 238g
ISBN: 9781839768552
ISBN 10: 183976855X
Pages: 256
Publication Date: 03 December 2024
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Craig Gent is a writer and researcher with a PhD from Warwick University's Centre for Interdisciplinary Methodologies. His work has been published in Verso Blog, Jacobin, Vice, Open Democracy, and the Independent. He is currently Head of Operations at Novara Media.

Reviews for Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work

"Craig Gent has given working people a great gift with this book. In a time of near-worship of the disembodied algorithm, he has illuminated the various ways that ""cyberbosses"" control - and more importantly, fail to control - today's workers. He cuts the algorithm down to size, reminding us that the most impenetrable tech is made by humans, and can be broken by humans as well. An absolutely indispensable read for anyone organizing, working, or indeed just trying to survive in the 21st century. -- Sarah Jaffe, author of <i>Work Won't Love You Back: How Devotion to Our Jobs Keeps Us Exploited, Exhausted, and Alone</i>"