Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.
The Coward's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top.
Discover- Why you must know how to handle conflict How to recognize conflict before it happens How to bring out the best in difficult people How to build strength by overcoming problems Secrets to impacting and leading others Techniques to guide you past conflict
Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.
By:
Tim Ursiny
Imprint: Sourcebooks, Inc
Country of Publication: United States
Dimensions:
Height: 229mm,
Width: 178mm,
Spine: 58mm
Weight: 567g
ISBN: 9781402200557
ISBN 10: 1402200552
Pages: 304
Publication Date: 01 March 2003
Audience:
General/trade
,
ELT Advanced
Format: Paperback
Publisher's Status: Active
Introduction Section I: You're Not the Only One Out There Who Hates Conflict Chapter 1: Take the Coward Test Chapter 2: Seven Choices You Can Make In Conflict Chapter 3: The Top 10 Reasons People Avoid Conflict Chapter 4: Why Change? Section II: How to Motivate Yourself to Deal with Conflict Chapter 5: The Secret for Motivating Yourself to Face Conflict Chapter 6: Confronting Your Fear One Step at a Time Chapter 7: How to Make Conflict Less Frightening-Quickly Chapter 8: How Your Integrity Can Help You Face Conflict Chapter 9: Understanding When Conflict Is Actually a Good Thing Chapter 10: Building Your Knowledge, Skills and Confidence Section III: Common Causes of Conflict Chapter 11: We'd Be Fine if They Weren't So Different! Chapter 12: Why People Only Think That They Are Angry (Often They're Not!) Chapter 13: Five Ways to Listen and Why People Don't Use Them! Chapter 14: Four Communication Patterns to Use if You Want to Keep Fighting Chapter 15: Don't Assume the Position! Chapter 16: The Role of Selfishness Chapter 17: If Common Sense Is So Common, Then Why Don't They Have It? Section IV: You've Got the Tools, You've Got the Talent: Techniques to Handle Any Conflict Chapter 18: The Truth and Nothing but the Truth Chapter 19: Discussing Wants, Fairness and Integrity Chapter 20: Assertiveness, Coward Style Chapter 21: Avoiding the Top 10 Mistakes Made When Dealing with Upset People Chapter 22: Talking about How You Are Talking Chapter 23: The Lesson of the Swaying Trees: Embracing Conflict Chapter 24: Putting It All Together: A Step-by-Step Approach for Dealing with Conflict Conclusion: Is It Worth It and Can I Still Be a Coward? Appendix Bibliography Index
Timothy E. Ursiny, Ph.D., the founder of Advantage Coaching & Training, is a success coach specializing in human behavior and achievement in life and in the workplace. He is an expert on communication skills and conflict resolution. Before becoming one of the leading personal and business coaches in the country, he was a psychologist in private practice for seven years. He lives with his family in Wheaton, Illinois.
Reviews for The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight
If you are a coward like me, then this book could be perfect for you. I now appreciate the need for conflict, and I am getting even better at dealing with it.
