Bob Wiltfong is a public relations expert, content specialist, and coach. An Emmy- and Peabody-award-winning storyteller, he has expertise in journalism, video production, and on-camera hosting and performing. Bob resides in Ponte Vedra, Florida. Tim Ito is a vice president at the Association for Talent Development, overseeing the content division. He also teaches digital marketing and ran the content marketing group for ASCD. His career has also included stints at America Online and Netscape. Tim is a former senior editor and producer at AltaVista and washingtonpost.com and was a reporter and writer for U.S. News & World Report magazine. He is a coauthor of the ATD Press title Focus on Them: Become the Manager Your People Need You to Be. Tim resides in Arlington, Virginia.