MARGARET SHEPHERD is a noted author, calligrapher, and teacher, who writes about civilized communication in many forms. In addition to The Art of Civilized Conversation, she has written fourteen books about calligraphy. Advocating for better and more civilized communication, she has appeared in programs on television, forums at MIT, and news articles around the country. She lives in Boston. SHARON HOGAN writes books on topics that range from aging to dog training. She enjoys civilized conversations with other authors about book concepts, and she leads workshops on nonfiction writing for physicians. She lives near Boston.
Just as a civilized conversation can get the morning off to a great start, it can enhance your work life all through the day and invigorate an evening of social life. If you enjoy the art of conversation with your family and friends, you will also shine at breakfast with a client, lunch with coworkers, and dinner with your boss. It's the Swiss Army knife of social skills that anyone can learn to use. Take it with you wherever you go, and you'll be equipped to turn a seatmate into a confidant, an interviewer into an employer, and an acquaintance into a friend. As an accomplished conversationalist, you'll be welcomed everywhere; everyone loves good conversation because it is fun. --from the Introduction