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Telephone Triage Care by Claire Hunter at Abbey's Bookshop,
Telephone Triage Care
— —
Claire Hunter

Telephone Triage Care

Claire Hunter

$55.99

Paperback

Not in-store but you can order this
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English
Class Professional Publishing
03 September 2018
Emergency services; Telemedicine
Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage's crucial role within it. It provides a distinctive scenario-based approach to the call handler's role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role.

Telephone Triage Care includes:

The importance of communication Anatomy and physiology How to deal with legal, ethical and professional issues Health and wellbeing at work Advice on how to handle callers with mental health issues Working with callers of special considerations Critical thinking and decision making Scenario examples and models
Edited by:  
Imprint:   Class Professional Publishing
Country of Publication:   United Kingdom
Dimensions:   Height: 246mm,  Width: 189mm,  Spine: 7mm
Weight:   363g
ISBN:   9781859597859
ISBN 10:   1859597858
Pages:   144
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active

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