Telecom For Dummies

Stephen P. Olejniczak

$47.95

Paperback

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English

For Dummies
24 March 2006

Postal & telecommunications industries

Find out how to manage your telecom services and save your company money!

Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs

By: Stephen P. Olejniczak
Imprint: For Dummies
Country of Publication: United States
Dimensions: Height: 231mm, Width: 188mm, Spine: 23mm
Weight: 544g
ISBN: 9780471770855
ISBN 10: 047177085X
Pages: 384
Publication Date: 24 March 2006
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Introduction 1 Part I: The ABCs of Telecom Service 7 Chapter 1: A Buyer’s Scoop on Telecom 9 Chapter 2: Making (And Living with) Telecom Decisions 23 Chapter 3: Getting Around the Telecom Neighborhood 43 Part II: Reviewing Telecom Products and Prices 53 Chapter 4: Understanding Dedicated Service Requirements 55 Chapter 5: Meeting Toll-Free Service, the Red-Headed Stepchild of Telecom 65 Chapter 6: Getting the Non-Accountant’s Guide to Your Phone Bill 89 Part III: Ordering and Setting Up Telecom Service 111 Chapter 7: Ordering Regular Phone Lines and New Long-Distance Service 113 Chapter 8: Ordering Dedicated Service 133 Chapter 9: Ordering Toll-Free Service 165 Chapter 10: Activating Your Dedicated Circuit and Toll-Free Numbers 193 Part IV: Taking Care of Your Telecom System 209 Chapter 11: Maintaining Your Telecom Services 211 Chapter 12: Troubleshooting Switched Network Issues 233 Chapter 13: Troubleshooting Your Dedicated Circuits 259 Part V: What’s Hot (Or Just Geeky) in the Telecom World 293 Chapter 14: Transferring Data, Not Just Voice Content 295 Chapter 15: Riding the Internet Wave: VoIP 309 Part VI: The Part of Tens 325 Chapter 16: Ten Acronyms and What They Really Mean 327 Chapter 17: Ten Troublesome Telecom Traits to Avoid 331 Chapter 18: Ten Places to Go for Hints and Help 337 Appendix: Making a Loopback Plug 343 Index 347

Stephen Olejniczak is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.

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Telecom For Dummies

Stephen P. Olejniczak

$47.95

Paperback

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