Hirsh's well-documented argument about 'technological stasis' commands the attention of all concerned with what has gone wrong with America's power industry. Beyond this, his blend of managerial, technological, economic, and cultural analysis takes us to a new plateau of understanding. Thomas K. McCraw, Harvard Business School This book, with its cross-disciplinary theme of 'technological stasis,' offers an innovative and compelling explanation of the extraordinary problems that have befallen America's electric utilities. Regulators, utility managers, activist citizens, and historians will find an important analysis, as well as a good story. Richard H.K. Vietor, Harvard Business School ...provides excellent documentation on problems associated with managing technology in a vital industry. S. Shapiro, University of New Haven, in Choice