SwitchPoints

Culture Change on the Fast Track to Business Success

Judy Johnson, Les Dakens, Peter Edwards , Ned Morse

$49.95

Hardback

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English

John Wiley & Sons Inc
16 September 2008

Railway transport industries

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

By: Judy Johnson, Les Dakens, Peter Edwards, Ned Morse
Imprint: John Wiley & Sons Inc
Country of Publication: United States
Dimensions: Height: 231mm, Width: 158mm, Spine: 28mm
Weight: 454g
ISBN: 9780470283837
ISBN 10: 0470283831
Pages: 288
Publication Date: 16 September 2008
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

JUDY JOHNSON, PhD, a Partner with the Continuous Learning Group (CLG), applies behavioral science to help leaders create environments that dramatically improve organizational performance and profitability. Johnson coaches executives on personal leadership and executing strategies through pinpointing key behaviors that lead to success. LES DAKENS, retired Senior Vice President of People for CN, was responsible for strategic direction of CN's Human Resources and Labour Relations in North America and worldwide. Prior to joining CN, Dakens was Vice President of Human Resources for the North American division of the H.J. Heinz Company. PETER EDWARDS, Vice President of Human Resources for CN, is responsible for human resources, culture change, implementation, leadership, and organizational development. He assisted CN's CEO in writing two landmark books for employees. EDWARD (NED) MORSE, a Senior Partner with CLG, offers three decades of experience helping Fortune 500 executives develop and implement business-critical strategies. Morse has worked with clients in transportation, petrochemicals, food service, healthcare, engineering, telecommunications, insurance, pharmaceuticals, and retail.

Reviews for SwitchPoints: Culture Change on the Fast Track to Business Success

Colton's story is one of a courageous and determined boy on a seemingly impossible quest. An exciting and entertaining read. <p>-- Zilpha Keatley Snyder author of The Egypt Game <p>