Susan A. Nolan is a Professor of Psychology at Seton Hall University in New Jersey. Susan holds leadership roles in the Society for the Teaching of Psychology and is the President of the Eastern Psychological Association — while also being a Fellow of the American Psychological Association. Tom Heinzen is Professor of Psychology at William Paterson University of New Jersey. After publishing his first book on frustration and creativity in government, Heinzen worked as a public policy research associate, consulted for the Johns Hopkins Center for Talented Youth, and then began his teaching career.