As the founder of Star Quality Hospitality Consultancy, Monica is a consultant, trainer, author and international speaker. Working closely with both industry and education, she continues to promote the hospitality industry as a fantastic place to work. Monica has been featured in The Caterer, Hospitality and Boutique Hotelier Magazines.
'I am thrilled that Monica has put pen to paper and I hope this book goes on to make massive waves. I wish every hospitality tutor, college, institute, industry body and association gets together and tells every aspiring individual to read this book.' Cyrus Todiwala OBE DL - Chef Proprietor, Café Spice Namaste Celebrity Chef - Saturday Kitchen, The Incredible Spice Men 'Passion, service and excellence go hand in hand to create promising careers for all. Monica's book is a must-read for anyone considering working in this vibrant, dynamic industry. Be inspired.' Fred Sirieix, General Manager, Galvin at Windows First Dates Maitre d', Million Pound Menu Host