Lucia Dore is an experienced, international financial and business investigative journalist and editor. She is the co-founder of Behavioural Shift, which coaches older people to engage with technology for positive outcomes. Carole Railton is a global body-language consultant, keynote speaker, and author working with international organizations, including KPMG and IBM, advising on impactful communications. She is also co-founder of Behavioural Shift.