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Senior Living Communities

Operations Management and Marketing for Assisted Living, Memory Care, Independent Living, and...

Benjamin W. Pearce (President and Chief Operating Officer, Potomac Homes)

$217

Paperback

Forthcoming
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English
Johns Hopkins University Press
02 July 2024
The essential guide to managing senior living communities—now updated!

Senior Living Communities has long been considered the most comprehensive guide to revolutionizing the management practices of communities catering to seniors. Now in its third edition, Benjamin W. Pearce's updated book lays out the latest operational guidelines, assessment tools, and intervention options to transform how to provide care and enhance the quality of life for residents.

With a focus on measuring and understanding health and lifestyle progression, this edition introduces how assessment tools can establish a baseline and enable tracking of changes in residents' health conditions. Equipped with this invaluable information, providers and primary care professionals can make informed decisions, tailor treatments, and improve the quality of life for their residents. Offering guidance on improving safety alongside advice on navigating increasingly complex lifestyle challenges, Pearce also provides actionable intervention options for staff implementation and strategies to respond proactively rather than reactively as residents' needs evolve.

Informed by lessons learned during the pandemic, this edition features the latest advances in infection control strategies and outlines best practices in digital marketing, electronic record keeping, standards of care, and architectural design. It also contains revised appendixes, including a senior living metrics glossary, an operations audit, a sample SWOT analysis, and an executive director responsibilities checklist.

By:  
Imprint:   Johns Hopkins University Press
Country of Publication:   United States
Edition:   third edition
Dimensions:   Height: 279mm,  Width: 216mm,  Spine: 22mm
Weight:   1.043kg
ISBN:   9781421448060
ISBN 10:   1421448068
Pages:   384
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Forthcoming
Foreword Acknowledgments I. Administration 1. Introduction 2. Financial Principles 3. Management and Human Resources 4. Safety, Risk Management, and Privacy II. Resident Services 5. Concierge and Reception 6. Resident Relations and Health 7. Transportation 8. Activities and Enrichment 9. Food and Beverage Service 10. Dining Services 11. Housekeeping 12. Laundry 13. Maintenace and Capital Improvements III. Marketing and Sales 14. Marketing 15. Sales 16. Coordinating the Move IV. Providing and Tracking Care 17. Assessments and Interventions 18. Personal Care 19. Caring for People with Memory Impairment 20. Architectural Design Considerations Appendixes A. Swot Analysis and Strategic Planning B. Senior Living Metrics Glossary C. Operations Audit D. Executive Director Responsibilities E. Critical-Path Tasks for Preopening Index

Benjamin W. Pearce (CHARLESTON, SC) is the president of Senior Living Consulting.

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