"Lewis Eisen has been called ""the man who makes policies fun."" A leading authority on the use of respectful language in policy drafting, he draws on 40 years' experience as a practising lawyer, business consultant, and federal civil servant. Lewis runs policy drafting workshops both in-person and online, and his approach to drafting policies using respectful language has been adopted at organizations in countries around the world. You can find him online at https: //lewiseisen.com/."
"""RULES will positively change how you draft policies and how your colleagues react to them. As a seasoned specialist in writing security policies, this book is my manual."" (Stuart Wedge, Security Policy Consultant @ PolicyWizard) ""Using the Perfect Policies approach, we have been able to promote a culture change in our department and ensure that our policies and directives reflect our commitment to maintaining a respectful workplace.""(Jeff Ball, Director, Information Management Branch, Royal Canadian Mounted Police) ""I'm a lawyer of 37 years experience, so I know a thing or two about legal drafting, but Lewis has such a simple, consistent doctrine...that I have been re-educated."" (Norman Bowley J.D. LLM., Executive Coach) ""Lewis's genius is that he sees the tight correlation between rules and engagement. I regularly recommend this book to my clients as part of our work to align the many aspects of their organizations."" (Carol Ring, CEO Culture Connection) ""Lewis provided no-nonsense guidance on policy writing ... the policies I have written take into account the tone of voice he suggested and the response has been great!"" (Carolyn Doornekamp, Director of Operations, College of Midwives of Ontario) ""This book challenged the way I thought about policies, their wording and structure and helped me by presenting a path forward for engaging those the policy governs."" (Isabelle B�langer-Brown, Senior Policy Advisor, Government of New Brunswick)"