Luciana Lazzeretti is Full Professor in Management at the Department of Economics and Management of the University of Firenze, Italy. Stefania Oliva is Research Fellow in Management at the Department of Economics and Management of the University of Firenze, Italy. Niccolò Innocenti is Research Associate at the Florence School of Regulation of the European University Institute, Italy. Francesco Capone is Associate Professor in Management at the Department of Economics and Management of the University of Firenze, Italy.