Retail for you as an owner of a salon or spa is a huge potential to boost sales & increase revenues & profits. Sending your clients home with the items they will require to continue the treatment, feeling & looks-promotes customer retention & ensures client loyalty, besides adding to your profits- while making sure that clients continue with the relaxing & uplifting experience they've just enjoyed.
When you don't suggest retail to your consumer, you're actually giving them a bad experience. Clients want to appear amazing every day until their next visit, not just for one special day, in front of you. The client's pleasure, satisfaction, retention, future business, becoming your advocates in the market & referrals are therefore directly impacted by how the client has been able to duplicate & continue with the same look and feeling at home. And if you don't do it; someone else will- thereby winning over your customers.
'Retailing in Salons & Spas' is therefore a must have for anyone in the spa/ beauty salon/ health club & similar businesses to help you 'Revolutionize your Retailing Experience...and Boost Revenue & Profits! It covers in detail, key steps required for the Retail Sales and Customer Service Process, enabling you create a memorable experience that is enjoyable by encouraging customers to return!
The Big Plus with Retail is that, retail will never miss an appointment, nor leave you for another salon, or phone in sick. Retail can be that much dependable factor that moves your salon/spa business from a loss to a profit.
Potential profits could be walking out of the door every single day! Can your salon/ spa business afford this to be happening?