Quality by Design

A Clinical Microsystems Approach

Marjorie M. Godfrey, Tina C. Foster, Julie K. Johnson , Eugene C. Nelson

$181.95

Paperback

Forthcoming
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English

Jossey-Bass Inc.,U.S.
25 November 2024

Medicine: general issues

The new edition of the bestselling text on quality improvement in health care, providing powerful theoretical frameworks and principles, valuable tools and techniques, and a proven action-learning program

Clinical microsystems such as nursing units and primary care clinics are the essential building blocks of larger organizations and the wider health care system. Developing reliable, efficient, and responsive frontline units that meet the individual needs of one patient, continually improve care for the next patient, and create an exceptional working environment for all staff is critical for achieving the best patient outcomes. Quality By Design: A Clinical Microsystems Approach presents an evidence-based strategy for teaching the fundamentals of quality improvement across all levels of health care leadership.

Written by a team of international experts in health care improvement, this innovative volume provides research results on high-performing clinical microsystems, real-world case studies of individual clinical programs, effective tools and techniques that can be adapted by diverse clinical practices and teams, and much more. The fully revised second edition further advances clinical microsystem theory and practice by providing new material on leadership development, discussing the vital role of data and information technology in clinical environments, and addressing the organizational levels of macrosystems and mesosystems in greater depth. Expanded coverage of designing, implementing, and measuring improvement strategies is complimented by additional illustrative case studies and value-based care models. Reflecting the research and applied training conducted at Dartmouth Medical School, the new edition of Quality By Design:

Provides a core curriculum that can build microsystems’ capability to provide excellent care and make positive contributions to the larger organization Guides readers on actively engaging interdisciplinary teams in learning and applying improvement science to develop high-performing clinical microsystems Outlines the design and redesign of services and planning care to match patient needs with services offered Contains new student-friendly features such as learning objectives, case examples, activities, exercises, and additional discussion topics in each chapter Includes PowerPoint slides, a test bank, and a sample syllabus for instructors

Quality By Design: A Clinical Microsystems Approach, Second Edition is an indispensable resource for all leaders working in health care, and the ideal textbook for students in health care administration, nursing, and medicine.

By: Marjorie M. Godfrey, Tina C. Foster, Julie K. Johnson, Eugene C. Nelson, Paul B. Batalden
Imprint: Jossey-Bass Inc.,U.S.
Country of Publication: United States
Edition: 2nd edition
Weight: 666g
ISBN: 9781119218692
ISBN 10: 1119218691
Pages: 400
Publication Date: 25 November 2024
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Forthcoming

Foreward Dedication Preface Acknowledgements The Editors The Contributors Introduction Chapter 1: Clinical Microsystem- Success Characteristics of High-Performing Microsystems Chapter 2: Developing High-Performing Microsystems Chapter 3: Leading Microsystems, Mesosystems and Macrosystems of Healthcare Service Chapter 4: Developing Professionals and Improving Work Life Chapter 5: Transforming a primary care clinic to an NCQA-certified patient-centered medical home Chapter 6: Partnership within the Clinical Microsystems Framework: Coproducing Good Outcomes with Patients and Families Chapter 7: Improving Patient Safety- Why is it so Hard to Improve the Care of Patients? Chapter 8: Creating an Actionable Healthcare Information Environment to Inform Intelligent Action Chapter 9: Interprofessional Education and the Clinical Microsystem Chapter 10: Leading from the Middle: Microsystem, Mesosystems, and Macrosystems Afterword Part Two: Activating the Organization and the Dartmouth Microsystem Improvement Curriculum Part Three: Mesosystem Workbook Glossary Index

Marjorie M. Godfrey, PhD, MS, BSN, FAAN, Co-Director and Founder, Dartmouth Institute Microsystem Academy, and Instructor, The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College. Tina C. Foster MD, MPH, MSc, Associate Professor of Obstetrics and Gynecology and Community and Family Medicine, Dartmouth-Hitchcock Medical Center. Julie K. Johnson, MSPH, PhD, Professor, Department of Surgery and Center for Healthcare Studies, Northwestern University. Eugene C. Nelson, DSc, MPH, Director of Population Health and Measurement, Dartmouth-Hitchcock Medical Center, and Professor of Community and Family Medicine, Dartmouth Medical School and The Dartmouth Institute for Health Policy and Clinical Practice. Paul Batalden, MD, Professor Emeritus, The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College.