Opportunities for Reference Services: The Bright Side of Reference Services in the 1990's

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Bill Katz

Opportunities for Reference Services

The Bright Side of Reference Services in the 1990's

Bill Katz

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English

Routledge
15 December 2021

Reference services

Series: Routledge Library Editions: Library and Information Science

Summary
Details

This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession.

It addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians’ roles so they can assist people in using these systems.

Edited by: Bill Katz
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm,
Weight: 326g
ISBN: 9780367374372
ISBN 10: 0367374374
Series: Routledge Library Editions: Library and Information Science
Pages: 226
Publication Date: 15 December 2021
Audience: General/trade , College/higher education , Professional and scholarly , ELT Advanced , Primary
Format: Paperback
Publisher's Status: Active