Operations Strategy

Design, Implementation and Delivery

Terry Hill (University of Oxford, UK), Alex Hill (Kingston University, UK)

$122.95

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Bloomsbury Academic
20 November 2017

Business strategy; Production & quality control management

This new core textbook, underpinned by rigorous academic research and industry best-practice, offers a practical approach designed to provide students with the tools and techniques required to design and develop an operations strategy. Authored by two of the most well-respected authorities in the field, the book’s clear and accessible content explains how operations strategy can create value for an organisation and positively impact on business performance. Case studies with international relevance and which draw on examples from a wide range of industry sectors help students to link theory and practice, develop analytical and problem-solving skills, and gain an understanding of operations strategy in the real world.

This textbook caters primarily for MBA students studying modules in Operations Strategy or Operations Management, and is also suited to postgraduate students studying Operations Strategy on specialist courses such as Operations and Supply Chain Management or Logistics and Operations Management. In addition, this is an important text for final year level undergraduate students studying Operations Strategy or Strategic Operations Management.

By: Terry Hill (University of Oxford UK), Alex Hill (Kingston University, UK)
Imprint: Bloomsbury Academic
Country of Publication: United Kingdom
Edition: 1st ed. 2018
Dimensions: Height: 246mm, Width: 189mm,
Weight: 939g
ISBN: 9781137532763
ISBN 10: 1137532769
Pages: 440
Publication Date: 20 November 2017
Audience: College/higher education , Primary
Format: Paperback
Publisher's Status: Active

PART I: INTRODUCTION 1. An Introduction to Operations Strategy PART II: DEVELOPING AN OPERATIONS STRATEGY 2. Creating Value for an Organisation 3. Developing an Operations Strategy: Principles and Concepts 4. Developing an Operations Strategy: Methodology PART III: IMPLEMENTING AN OPERATIONS STRATEGY 5. Delivering services 6. Making products 7. Service and Product Profiling 8. Focusing Operations: Principles, Concepts and Methodology 9. Make or Buy and Managing the Supply Chain PART IV: DRIVING BUSINESS PERFORMANCE 10. Developing Infrastructure 11. Measuring Performance 12. Developing a Business Case 13. Conclusion: Future Directions.

Terry Hill is Emeritus Professor, Templeton College Oxford, UK and Affiliate Professor at Ohio State University, USA, and Milan Polytechnic, Italy. Alex Hill is Associate Professor, Kingston Business School, UK.