Operations Strategy

A Value Chain Approach

David Walters

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English

Palgrave Macmillan
26 June 2002

Economics & Business; Production & quality control management

This text is designed to be appropriate for Operations Strategy modules at both undergraduate and postgraduate level. It combines knowledge management, relationship management and advances in technology to inform the development of strategic advantage. The text adopts a value chain approach and contains a number of features to aid the learning process - chapter introductions, chapter summaries, further reading and boxed features.

By: David Walters
Imprint: Palgrave Macmillan
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm, Spine: 22mm
Weight: 617g
ISBN: 9780333961124
ISBN 10: 0333961129
Pages: 270
Publication Date: 26 June 2002
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

Introduction: Emerging Characteristics of value and value creation and delivery Perspectives of Value Value as a Business Concept Value Based Organisations: the Growth of Flexible Response and Virtual Organisations Supply Chains and Value Chains: Definitions, Characteristics, Differences and Directions Value Based Organisations: the Value Chain Approach Strategic and Operational Characteristics and Components Corporate Value, Performance Management, Coordination and Control: Issues and Options Managing Customer Value and the Value Proposition Core Competencies, Key Success Factors, Value/Cost Drivers and Process Management Where Value Strategy and Value Operations Meet Existing Value Chains Industry Value Chains Corporate Value Chains Value and Value Chains in Healthcare Value Chains in Education Configuring the Value Chain, Structure and Performance Configuring the Value Chain Case Study Exercises.

DAVID WALTERS is Professor of Marketing and Head of the Business Department in the Division of Economic and Financial Studies at Macquarie University in Sydney, Australia.

Reviews for Operations Strategy: A Value Chain Approach

'I particularly like its straightforward, functional approach, which makes it easy for the student to understand. I also like the liberal use of examples and case studies, which are bang up to date and still topical. ' - Mark Godson, Sheffield Hallam University '...forces students to think conceptually and this is refreshing...it offers rigorous treatment of the important concepts...' - Dr Brian Carlisle, Honoray Professor of Managment, Samara State University, Russia 'This text makes, in my opinion, a considerable contribution to the teaching material available in this area. An excellent text.' - Ray Rogers, Coventry Business School