Navigating the New Retail Landscape: A Guide for Business Leaders

— —

Alan Treadgold (Independent retail sector consultant, Independent retail sector consultant) Jonathan Reynolds (Deputy Dean, Said Business School, and Academic Director, Deputy Dean, Said Business School, and Academic Director, Oxford Institute of Retail Management, University of Oxford)

Navigating the New Retail Landscape

A Guide for Business Leaders

Alan Treadgold (Independent retail sector consultant, Independent retail sector consultant), Jonathan Reynolds (Deputy Dean, Said Business School, and Academic Director, Deputy Dean, Said Business School, and Academic Director, Oxford Institute of Retail Management, University of Oxford)

$94.95

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Oxford University Press
26 November 2020

Business strategy; E-commerce: business aspects; Sales & marketing; Retail sector

The global retail industry is in the early stages of an era of profound and unprecedented, change.

This book is intended to serve as a wide-ranging, robust, and practical guide to leaders of enterprises tasked with both understanding and delivering success in the new landscape of retailing.

Part 1 describes the major directions and drivers of change that define the new retail landscape. Accelerating changes in technology, the rise to international prominence of internet enabled shoppers, and the rapid emergence of entirely new retail enterprises and business models are combining to re-shape the very fundamentals of the retail industry. No longer are shops central or even necessary to the business of retailing.

No longer is choice for the shopper limited to the neighbourhood, town, or even country in which they live.

No longer is the act of retailing solely the preserve of traditional retail enterprises as internet-enabled businesses, technology, logistics, suppliers, and financial services enterprises all seek direct relationships with the shopper.

The new landscape of retailing is an unforgiving one.

Success can be achieved more quickly than ever before, but failure is equally rapid.

New opportunities are profound, but so too are the challenges.

Part 2 of this book discusses the structures, skills, and capabilities that retail enterprises and their leaders will need if they are to be successful.

This second edition presents more than 25 detailed case studies of innovative and successful enterprises alongside more than one hundred smaller examples to illustrate the themes discussed. A new afterword also presents ten central areas business leaders must focus on in order to build organizational resilienc in the wake of COVID-19 and the profound uncertainties retail enterprises now face. Frameworks and practical guidance are offered to help readers contextualise the nature of change occurring on a global scale, and identify the capabilities, skills, and perspectives that will be needed at both an enterprise and a personal leadership level.

By: Alan Treadgold (Independent retail sector consultant Independent retail sector consultant), Jonathan Reynolds (Deputy Dean, Said Business School, and Academic Director, Deputy Dean, Said Business School, and Academic Director, Oxford Institute of Retail Management, University of Oxford)
Imprint: Oxford University Press
Country of Publication: United Kingdom
Edition: 2nd Revised edition
Dimensions: Height: 234mm, Width: 156mm, Spine: 20mm
Weight: 564g
ISBN: 9780198868767
ISBN 10: 0198868766
Pages: 368
Publication Date: 26 November 2020
Audience: Professional and scholarly , General/trade , Undergraduate , ELT Advanced
Format: Paperback
Publisher's Status: Active

Alan Treadgold is an independent consultant and adviser. He advises a wide range of retail and consumer products businesses globally on issues of shopper engagement, go-to-market strategy, and retail industry change. He has spent over 25 years in senior roles with some of the world's leading management consulting, marketing, and communication companies, including PricewaterhouseCoopers, Leo Burnett, and WPP. He has a number of Board advisory roles with enterprises globally and is a member of the Advisory Board of the Oxford Institute of Retail Management at the University of Oxford's Said Business School. Jonathan Reynolds is Academic Director of the Oxford Institute of Retail Management and Deputy Dean at the University of Oxford's Said Business School. He is also an associate director of the Consumer Data Research Centre. His own teaching and research has focused primarily on the retail sector for the past 35 years. He is particularly recognised for his scholarship and expertise in the changing role of place in marketing and retail management, in electronic commerce & omnichannel retailing, innovation & entrepreneurship in retailing, and retail productivity and skills, and has worked with retail businesses, retail industry associations, and governments internationally. While his academic base lies in marketing and geography, Jonathan's research activities have also extended into science and technology studies and strategic management.