Heena Mahmood worked as a Physiotherapist in the NHS before embarking on a career change into Digital Project Management. Heena led the development of the first BAME network of a large NHS organisation of 8000 people, alongside being an active member of West Yorkshire's award-winning regional race equality network. She is the former Digital Lead for Community Services, and continues to clinically practice as a Senior Specialist Physiotherapist in the NHS. She lives in Leeds.
Heena Mahmood has written a clever and insightful book. She dips into history and weaves case studies with pauses for the reader to reflect. This is no easy topic but she handles it with disarming frankness based on her own experiences, facts and well formed opinion. I recommend it. -- Roy Lilley, Health Policy Analyst and Commentator Heena Mahmood manages to comprehensively capture the nuanced complexities around racisms faced by ethnic minorities working in the NHS/healthcare and then presents them in a digestible, engaging and informative manner. -- Owen Chinembiri This book offers an in depth understanding of everyday microaggressions experienced by minority ethnic NHS staff, including their emotional and professional impact. Through powerful storytelling, the author not only exposes the challenges but also provides practical recommendations for change. A must-read for anyone committed to improving workplace culture and creating a more inclusive healthcare system. -- Baroness Shaista Gohir OBE, CEO of Muslim Women's Network UK