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Mastering Customer Support

Jason Miller

$41.95   $35.52

Hardback

Not in-store but you can order this
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English
Strategic Advisor Board
25 June 2024
Are you tired of losing customers because of poor support experiences?
This is your guide to transforming how you handle customer interactions and building loyalty that lasts.

This book is for business owners, support managers, and entrepreneurs who understand that exceptional customer service is key to business success.

This book is for you if you want to create a support system that solves problems and delights your customers.

Imagine having a team that can turn every customer interaction into a positive experience.

This book provides you with the tools and strategies needed to develop such a team.

This book addresses common issues like inconsistent service, long response times, and poor customer satisfaction. It offers practical solutions to elevate your support operations and ensure every customer feels valued and heard.

With this book, you will:

Learn how to gather and use customer feedback to improve your services continuously Develop training programs that equip your support staff with essential skills Implement multichannel support strategies to meet customers wherever they are Measure and analyze support success to drive ongoing improvements Foster a customer-centric culture within your organization

This book is your roadmap to creating exceptional customer experiences that set you apart from the competition.

By following the advice and strategies in this book, you will build stronger customer relationships, increase loyalty, and boost your business's success.

Get ready to revolutionize your approach to customer support and take your business to new heights.
By:  
Imprint:   Strategic Advisor Board
Volume:   4
Dimensions:   Height: 216mm,  Width: 140mm,  Spine: 11mm
Weight:   304g
ISBN:   9781957217499
ISBN 10:   1957217499
Series:   8 Books to 8 Figures
Pages:   132
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Hardback
Publisher's Status:   Active

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