Master of the Waiting Room is the ultimate service advisor-training program. Steve Shaw has revealed his training program for service advisors right here in this fully loaded manuscript. Everything a service advisor needs to know to improve their Repair Order Performance is documented in detail. This book has proven practices that real world service advisors use now! It also has secret word tracks that deliver sales results. Learn from the best in the business. Become Master of the your dealership waiting room.
By:
Steven Shaw Imprint: Steve Shaw Training Dimensions:
Height: 229mm,
Width: 152mm,
Spine: 11mm
Weight: 313g ISBN:9780692778074 ISBN 10: 0692778071 Pages: 104 Publication Date:01 February 2023 Audience:
General/trade
,
ELT Advanced
Format:Hardback Publisher's Status: Active