Marketing for Tourism, Hospitality & Events

A Global & Digital Approach

Simon Hudson, Louise Hudson

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English

Sage Publications Ltd
25 December 2023

Sales & marketing; Tourism industry; Hospitality industry

This cutting-edge and engaging student textbook, now in a second edition, provides essential coverage of marketing principles for Tourism, Hospitality and Events, with a strong focus on the increasing global and digital aspects of these industries.

The text has been updated to include all the latest industry developments, practice and research, including the lasting impacts of Covid-19 on consumer behaviour and, in turn, the tourism, hospitality and events industries, as well as the accelerated role of digitalization and use of new technologies, such as artificial intelligence and the metaverse, both of which are changing how people conceive of travel and experiences whilst blurring the boundaries between what is real and virtual.

Popular chapter features such as Lessons from a Marketing Guru, featuring personal insights from real world practitioners, and Digital Spotlights, which highlight the ways in which technology has transformed tourism, hospitality and events, and Marketing in Action case studies continue to help bring the text to life through fun and relevant examples from a wide variety of organizations and regions across the globe.

This textbook is essential reading for any university or college course looking at marketing in relation to tourism, hospitality and events.

Simon Hudson is a tourism and hospitality professor at the University of South Carolina.

Louise Hudson is a freelance travel journalist writing for a host of newspaper travel sections, online tourism sites, and her own blog.

By: Simon Hudson, Louise Hudson
Imprint: Sage Publications Ltd
Country of Publication: United Kingdom
Edition: 2nd Revised edition
Dimensions: Height: 246mm, Width: 189mm,
Weight: 1.810kg
ISBN: 9781529628081
ISBN 10: 1529628083
Pages: 416
Publication Date: 25 December 2023
Audience: College/higher education , Primary
Format: Paperback
Publisher's Status: Unspecified

Chapter 1: Today’s Marketing Environment Chapter 2: Understanding Today’s Consumer Chapter 3: Digital Marketing Chapter 4: The Marketing Plan Chapter 5: The Tourism and Hospitality Product Chapter 6: Pricing Chapter 7: Distribution Chapter 8: The Role of Advertising and Sales Promotions Chapter 9: Public Relations and Personal Selling Chapter 10: Customer Service Chapter 11: Marketing Research Chapter 12: Tourism Marketing Ethics

Simon Hudson is the Endowed Chair and Center Director of the Richardson Family SmartState Center of Economic Excellence in Tourism and Economic Development at the University of South Carolina. Snappy and insightful travel journalist, Louise Hudson writes for a host of newspaper travel sections, online sites, and her own blog: www.onetwoski.blogspot.com. Published in three countries since 2005, her work has made its way into Ski Canada, More Canada, LA Times, USA Today, Dallas Morning News, Boston Globe, Globe & Mail and Houston Chronicle among many others. As well as winter sports articles, she writes tantalizing travel tales for a variety of outlets including the Calgary Herald in Canada, which she considers her part-time home. Meeting Simon at school in England in 1975 has led to a lifetime of adventurous travel and work abroad together, as well as a measure of audacious entrepreneurialism when they set up a very successful fashion business in the 1980s. Louise contributes cutting-edge case studies and energetic editing to this manual.