Managing in the Email Office

Monica Seeley, Gerard Hargreaves

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English

Butterworth-Heinemann Ltd
31 March 2003

Economics; E-commerce: business aspects; Management & management techniques; Knowledge management; Production & quality control management; Internet guides & online services; Electronic mail (email): professional

Managing the Email Office is for all people who feel email is taking over their lives. It provides practical help and guidance on how to manage both their own volume of email as well as their organization's. It will enable you to develop winning ways with email and to re-claim some of those valuable resources which email consumes.

The authors offer solutions to managing email that will help you save time and use email to communicate effectively and send the right message, right first time. These solutions are based on personal preferred patterns of work and management styles. The authors show you how to use email to support you and your team, to become more productive and reduce stress. Case histories are included throughout, to help you understand and apply the contents to you own and your organisation's situation.

This book addresses:
* how time management and personal effectiveness can be improved through better use of email.
* how to develop and implement an email best practice policy for the organization.
* how email can be used constructively to support customer relationship management and knowledge management

By: Monica Seeley, Gerard Hargreaves
Imprint: Butterworth-Heinemann Ltd
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 189mm, Spine: 13mm
Weight: 480g
ISBN: 9780750656986
ISBN 10: 0750656980
Pages: 256
Publication Date: 31 March 2003
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Monica E. Seeley, Gerard N. Hargpson

Reviews for Managing in the Email Office

With electronic overload at its peak, this is an important and timely book. The author highlights the problems of email overload, provides fascinating case studies and personal and organisational solutions. It is easy to read and packed with useful tips -- a must for electronic junkies. Professor Cary L Cooper, CBE, University of Management Institute of Science and Technology (UMIST) 'Covers a wide range of strategies for dealing with email as well as chapters on how to create email best practice and remain stress free. . Useful' Management Today, September 2003 This book is well laid out, with plenty of graphics and diagrams to illustrate its main points- a must for managers who are using e-mail as a medium of communication. Lisanne Mealing, The Financial Times, June 16 2003