Gabriella Piscopo, PhD in Public Management, is Associate Professor of Organization Studies, Scientific Director of the “Observatory on Organizational Behavior and Life Skills”, Deputy Director of the “Leadership and Digital Transformation” Master at the University of Salerno, Italy. She is Management Trainer and Scientific Coordinator of several research projects on Healthcare, Judicial System and Complex Organizations. Margherita Ruberto, PhD in Big Data Management at the University of Salerno, Italy. She is an expert collaborator at AGENAS - National Agency for Regional Health Services (PON Governance e Capacità Istituzionale 2014-2020).