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Leading Without Heart

Corporate Malice Hiding in Plain Sight . . . One Pharmacist's Story

Daonda Combs-Payne

$55.95   $47.59

Hardback

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English
Daonda Marie Combs-Payne
11 April 2024
"I chose pharmacy for its unique position in the healthcare arena for its ability to transcend and break through barriers to patient care. I watch as the profession continues to spiral downward with the claims of a pharmacist shortage.

A program called the Pharmacy Workplace and Well-Being Report allows pharmacy employees to submit both positive and negative experiences with hopes of opening new dialogue to improve the workplace. I ask, why does a site like this HAVE TO EXIST for a profession? Why is there such suffering? Pharmacy employees are still suffering and resorting to desperate measures like walking out. IS THE PUBLIC HEARING THEIR CRIES? CORPORATE IS NOT. ONLY THE PUBLIC CAN MAKE A DIFFERENCE.

I have great hopes that improvements will be made but I know how CVS defended actions made by ""support staff"" yet used the same old ""patient abandonment"" on me during deposition by legal counsel to CVS. Pharmacy staff are suffering from inadequate staffing, unreasonable metrics, and harassment.

My former employer's motto ""bringing our heart to every moment of your health"" is a ""mere platitude"" as pointed out by a colleague of mine. A fitting word: Platitude; a remark or statement, especially one with a moral content, that has been used too often to be interesting or thoughtful. In his words, ""it means absolutely nothing."""
By:  
Imprint:   Daonda Marie Combs-Payne
Dimensions:   Height: 229mm,  Width: 152mm,  Spine: 13mm
Weight:   413g
ISBN:   9798989206209
Pages:   166
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Hardback
Publisher's Status:   Active

"My name is DaOnda Marie Payne, and I am always kidding about my name. My typical story is, ""I am number 11 out of 12 children and my parents ran out of names!"". Truth is, I am number 11 of 12 children with a heavy influence from my late father, Clarence Combs. He did not have a middle name but that did not matter. He made a name for himself as an Army veteran who served in World War II and a sixth-grade graduate from Knott County, Kentucky that went on to become a UAW, union, Vice President.As a union Vice President of Local 87 in Ohio for auto workers, he devoted his efforts to protect their rights and ensure they had healthcare and benefits. As a Pharmacist, I wish I had someone like him to fight for me. I never dreamed I would fall victim to what the Civil Rights act of 1964 was trying to protect but I did. I hope my suffering at the hands of CVS healthcare corporation will shine a light on what can and does happen and make a difference for pharmacists like he did for the auto workers. This treatment has to end."

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