Anne Bruce is a bestselling, award-winning author of 16 books, which have been translated into 24 languages. Thousands of people around the world have adopted Anne's no-nonsense approach to Discover True North and have learned to be the author of their life story. Anne dispenses humor, wit, wisdom, and real-world insights from the speaker's platform and international seminar stage with her popular presentations. She has had the privilege to speak for teams and leaders at the White House, the Pentagon, GEICO, Saks Fifth Avenue, Coca Cola, IBM, Southwest Airlines and JetBlue Airways, Harvard and Stanford Law Schools, Ben & Jerry's, Baylor Medical University, the American Red Cross, the Conference Board of Europe, and the American Society of Training & Development (ASTD). For information on training, keynotes, fees, and availability on programs associated with this book and other Anne Bruce bestsellers, go to Anne's website: AnneBruce.com or email Anne@AnneBruce.com. Stephanie Montanez has been called one of California's HR thought leaders, as well as a subject matter expert in improving employee performance through a wide variety of tried-and-true methods. Formerly an HR professional with Imperial Wallcoverings and Qualex, Inc., a wholly-owned subsidiary of KODAK, Stephanie now heads up the HR division as director in one of America's most highly regarded and successful medical billing companies, MedAmerica Billing Services, Inc. She also created the organization's employee development and coaching division, with locations throughout California and Arizona. Montanez is the executive producer and the voice and face of HumanResourcesSources.org and its popular internal media programming channel. For further information or questions associated with this book or the HumanResourcesSources.org website, you can email Stephanie at Steff@HumanResourcesSources.org.