Understanding and Improving Public Management Reforms

Thomas Elston (University of Oxford)

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English

Policy Press
01 May 2024

Public administration; Central government policies

Why do top-down reforms to public services so often over-promise and under-deliver?

Using five concepts from psychology, economics and organisational sociology, Thomas Elston addresses this pressing question of good governance.

Focusing on the practical challenge of how to undertake better public management reforms, he questions the assumption that failure typically occurs because of poor reform implementation. Instead, he shows how reforms are often badly designed from the outset, being fashion-led, more focused more on fixing errors than exploiting opportunities and ignoring implicit costs of change.

This concise, practically-orientated work employs diverse examples to propose ways to improve the design of public sector reform programmes - and the services that citizens receive.

By: Thomas Elston (University of Oxford)
Imprint: Policy Press
Country of Publication: United Kingdom
Dimensions: Height: 203mm, Width: 127mm,
ISBN: 9781447360889
ISBN 10: 1447360885
Pages: 172
Publication Date: 01 May 2024
Audience: Professional and scholarly , General/trade , Undergraduate , ELT Advanced
Format: Hardback
Publisher's Status: Active

Thomas Elston is Associate Professor of Public Administration in the Blavatnik School of Government at the University of Oxford.