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I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation by Barbara G. Madonik (Toronto, Canada) at Abbey's Bookshop,
I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation...
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Barbara G. Madonik (Toronto, Canada)

I Hear What You Say, But What Are You Telling Me?

The Strategic Use of Nonverbal Communication in Mediation

Barbara G. Madonik (Toronto, Canada)

$82.95

Hardback

Not in-store but you can order this
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English
Wiley
02 October 2001
Communication studies; Economics & Business; Personnel & human resources management; Industrial arbitration & negotiation
I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
By:  
Imprint:   Wiley
Country of Publication:   United States
Dimensions:   Height: 234mm,  Width: 160mm,  Spine: 27mm
Weight:   578g
ISBN:   9780787957094
ISBN 10:   0787957097
Pages:   320
Publication Date:  
Audience:   College/higher education ,  Professional and scholarly ,  Professional & Vocational ,  A / AS level ,  Further / Higher Education
Format:   Hardback
Publisher's Status:   Active

Barbara G. Madonik is president of Unicom Communication Consultants Inc., a firm specializing in communication consulting and training, and dispute investigation and resolution services. She can be contacted at barbara.madonik@utoronto.ca

Reviews for I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

It is a useful guidebook that should be read several times to capture its wealth of information. (The Texas Mediator, Fall 03)


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