Family Village Tribe

Revised and Updated 2013

Mandy Johnson

$35

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English

Random House
01 July 2013

Economics & Business; Business innovation; Aerospace & air transport industries

Flight Centre Limited is an anomaly in the business world - a modern-day organisation that uses Stone Age strategies to achieve phenomenal success. This updated edition of Family Village Tribe describes the company's ongoing evolution and is essential reading for anyone interested in the machinations of starting a successful business from the ground up, and staying there.

Flight Centre Limited is an anomaly in the business world - a modern-day organisation that uses Stone Age strategies to achieve phenomenal success. This updated edition of Family Village Tribe describes the company's ongoing evolution and is essential reading for anyone interested in the machinations of starting a successful business from the ground up, and staying there.

'I didn't realise my life had been hijacked until a year after it happened.'

That's Mandy Johnson's take on her introduction into the world of Flight Centre Limited - the travel company that divides its workforce into prehistoric 'families', 'villages' and 'tribes', and rewards them with autonomy and incentives.

From its origins in 1973 as a UK tour company with a single bus called 'Bollocks', FCL revolutionised the travel industry and morphed into a global giant.

It faced challenges including the War on Terror and SARS that wreaked havoc on business. It battled the encroachment of the internet; a disastrous internal restructure; and a US acquisition that delivered a profit wipe-out, just months before the global financial crisis. And yet each time FCL has come back stronger than before, almost doubling in size every five years, relying on its Stone Age tribal structure as its platform for success.

Its founders were two 23-year-old veterinarians from Queensland, Australia. Neither had any business experience and the idea for the company was hatched while celebrating in a Munich beer hall . . . So how did they make it work? Mandy Johnson and Katrina Beikoff have enjoyed full access to all the major players in FCL to bring us the full story in this updated edition.

By: Mandy Johnson
Imprint: Random House
Country of Publication: Australia
Edition: Revised and Updated
Dimensions: Height: 234mm, Width: 155mm, Spine: 27mm
Weight: 478g
ISBN: 9780857981493
ISBN 10: 0857981498
Pages: 368
Publication Date: 01 July 2013
Audience: General/trade , ELT Advanced
Format: Other merchandise
Publisher's Status: Active

Mandy Johnson was born in 1967 and completed a journalism degree at the University of Queensland before roving the world for three years as a tour leader/independent traveller. On her return to Australia she joined Flight Centre Limited. By the age of 28 she was the company's youngest-ever director, of the UK operation. She now lives in Brisbane, Queensland, with her husband and two children and writes full-time.

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Family Village Tribe

Revised and Updated 2013

Mandy Johnson

$35

Other merchandise

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