Matthew V. Brown, Ph. D., is a retired professor of management and organization. He earned a joint doctorate from the University of Michigan in organizational behavior and higher education in 2005, focusing on complex adaptive systems, retrospective sense-making, and organizational learning. These subjects probably sound like heady stuff, yet my research aim was to study how human work is designed [organized] and how we might improve the work environment and management systems by making them more humane and flexible, not simply technology-driven. Matthew V. Brown currently resides in Ann Arbor, MI, with his wife Mia and daughter, Josephine.