Establishing SRE Foundations

""Many enterprises today face the challenge of establishing modern operations for their SaaS offerings. This book provides a proven step-by-step guide for how this can be done from scratch using Google's SRE methodology. From achieving organizational buy-in to laying down the basic SRE foundations, establishing incident response and implementing a suitable organizational structure--the book contains a wealth of advice for development, operations, and leadership teams!"" --Dr. Peter Schardt, Chief Technology Officer at Siemens Healthcare GmbH ""Establishing SRE Foundations is a great introductory guide for anyone new to understanding and implementing Site Reliability Engineering (SRE) in their organization. Vlad creates a solid platform for anyone wishing to understand the SRE approach to building reliability into software services. As well as practical advice on implementing techniques such as SLIs and SLOs, Vlad goes into detail on how to achieve buy-in for SRE adoption and how to modify your organizational setup, rooted in his own experiences of working in a large organization. Those experiences are sorely lacking elsewhere in SRE literature, and when I'm asked in the future about SRE, I'll be referring people to this excellent book."" --Steve Smith, author of Measuring Continuous Delivery (2020) ""I very much enjoyed reading this book, even in its early forms. Vlad treats the topic of SRE methodically and in great detail; if you have ever been wondering whether or not someone else has come across your particular issue in an SRE implementation, this book can answer that question and probably has an actionable solution as well. Destined to become a constantly referenced handbook by all those involved in SRE change projects."" --Niall Murphy, co-author of Site Reliability Engineering (2016) and The Site Reliability Handbook (2018) ""There are an overwhelming number of blogs, books, podcasts, and ad hoc opinions covering the nitty-gritty of SRE toolchains and technology choices. That being said, SRE initiatives rarely fail for technological reasons--they fail for structural or organizational reasons. In Establishing SRE Foundations, Dr. Ukis has given us all a detailed, accessible, and actionable blueprint for the structures and practices of a successful SRE organization. It is an excellent book and one I would recommend to anyone looking to establish a scaled-out SRE practice in a complex environment."" --Ben Sigelman, co-founder of Lightstep ""Establishing SRE Foundations provides far and away the clearest, most comprehensive, and most actionable roadmap I have seen for driving, scaling, and sustaining SRE in an engineering organization. I cannot recommend it highly enough!"" --Randy Shoup, eBay Chief Architect and former Google Engineering leader ""Establishing SRE Foundations is a comprehensive guide for anyone looking to take their software operations to the next level. If you are a beginner, you will learn why SRE is a great methodology for improving operations, what the challenges of introducing SRE are, how to achieve organizational buyin for SRE, how to lay the foundation for SRE in your teams, and how to drive continuous improvement. If you are an experienced practitioner, you will learn how to set up an error budget policy, enable error budget–based decision-making, and implement a suitable organizational structure. I think the content of the book is spot on and highly recommend it!"" --Vitor dos Reis, Director of Software Engineering at Delivery Hero ""Vlad offers a detailed and comprehensive overview of the transformation to SRE. He covers assessment, organizational structures, technical implementation, communication, and continuation. This book is a clear roadmap for any organization starting or progressing their SRE journey, replete with what to consider, options available, and real-world examples. If you are thinking about starting the SRE journey, have found yourself stalled along the way, or are looking for more ideas to help you continue the journey successfully, then buy this book."" --Doc Norton, Change Catalyst, OnBelay Consulting