Escalation IT. If It's Not Extreme, We're Not Interested!

Karolina Hilling-Smith, Daniel Hilling-Smith

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English

09 December 2024

Management: leadership & motivation; Project management; Technology: general issues; Coping with stress; Self-help & personal development

The Art of Turning IT Chaos into Clarity! How To Master Escalations When Everyone Else Panics.

From the trenches of tech giants Bloomberg, SAP, Intel, PayPal, TUI and HP comes the survival guide they didn't want us to write. Ever notice how those ""URGENT!!! ASAP!!!"" emails land in your inbox precisely at 4:59PM on Friday? Or how Microsoft's ""Reply All"" button has caused more chaos than a cafeteria announcing free pizza? If you've ever wished your office chair had an ejection button, congratulations - you're one of us.

In ""Escalation IT,"" Karolina and Daniel Hilling-Smith breach the Silicon Valley valut to expose the raw, unfiltered true stories tech giants pray you''ll never hear. This isn't another manual - this is your battlefield playbook, packed with:

Raw IT war stories from the corporate frontlines,

Battle-tested strategies when ' best practices' surrender.

Career-saving tactics that would make Machiavelli proud.

Whether you're an IT warrior dodging tickets, a project manager herding cats, or a leader navigating the chaos, this book is your emergency escape plan.

Warning! Containts IT-grade sarcasm and humor dark enough to make your compliance office file for early retirement. Side effects include uncontrollable confidence and the a ability to smile serenely while explaining to executives why 'quick fixes' and 'permanent solutions' are folklore from ancient IT mythology.

By: Karolina Hilling-Smith, Daniel Hilling-Smith
Dimensions: Height: 216mm, Width: 140mm, Spine: 16mm
Weight: 349g
ISBN: 9781763797109
ISBN 10: 1763797104
Publication Date: 09 December 2024
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Reviews for Escalation IT. If It's Not Extreme, We're Not Interested!

Today's technology-driven enterprises demand preactical solutions. Escalation IT provides strategies to the digital frontline, exactly when leaders need it most. John Meacock Global Chief Strategy Officer and Deputy Chair Deloitte Global Baord, Deloitte This book finally explains the chaos behind my IT colleagues' poker faces. Hilarious, insightful, and essential for anyone workign in tech-driven business. Ada Agrait Executive Vice President and Head of Corporate Marketing, SAP The real-world guide every leader needs to tackle IT Crises with clarity, confidence, and sanity (mostly) intact! Diane Scott Executive Leadership Coacth, Diane Scott INC