Tom Ryckaert has over 20 years of experience in the facility market, having worked at both national and international levels with several market-leading companies. His customer-centric approach has resulted in optimised facility organisations and work environments. He also serves as a board member at IFMA Belgium (International Facility Management Association) and leads innovation and technology initiatives for Belgium. Facility Management and the workplace are not just a job for him but a passion! Together with Kathleen Louckx, founder of the consultancy & advisory firm 2nRich, they aim to focus on well-being, happy employees, and future-proof workplace & Facility Management.