Mark was given his first computer (a BBC Micro) aged 10, played a few basic games, and started programming it shortly afterwards in an attempt to create better ones. After graduating with a first class honours degree in Business Studies & Technology he joined Dun & Bradstreet and has spent over two decades in the IT software industry, working all over the world and accumulating nearly two million air miles. He now spends time helping large innovative corporations get the best from their people as a leadership & culture consultant, and shares his experiences at Oxford Brookes University as an associate lecturer. He has been married to his beautiful Wife Caroline for twenty years, and together they have four children and a dog called Shelby. Everyone in the family (including the dog) is blond except him, which is slightly confusing and also quite sad, as he ruins the aesthetic of every group photograph. His best friend is a sarcastic Welshman whose proudest achievement is the creation of a gourmet recipe for 'cheese on plate'. Don't ask. Just don't.